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Date: Mon, 23 Jul 2007 17:52:32 +0200
To: Tim Starling <tstarling@wikimedia.org>
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Subject: Re: [PHP-DEV] "No Feedback" in bug tracker
From: dz@bitxtender.com (=?ISO-8859-1?Q?David_Z=FClke?=)

+1


David



Am 23.07.2007 um 17:43 schrieb Tim Starling:

> A suggestion: allow anyone to reopen bugs marked "no feedback". Also
> allow anyone to switch a bug from "feedback" to "open".
>
> The PHP bug tracker could go a long way towards liberalisation.
> Community involvement seems to be actively discouraged. I'd like to  
> see
> some more sweeping changes. But I'd be content with this small change
> for the time being.
>
> A common scenario is this:
>
> * Someone reports a bug
> * An admin couldn't be bothered to reproduce it themselves, so they  
> slap
> a "use CVS snapshot" template on it, hoping it will go away
> * Sometimes the reporter will install a snapshot and confirm the bug,
> but more often, they couldn't be bothered.
>
> Sometimes other people watching the bug will immediately reproduce it
> with the snapshot and report their findings, but that doesn't stopped
> the bug being closed "no feedback". Sometimes someone will find the  
> bug
> and reproduce it months later, but there is no procedure in place to
> have the bug reopened. There aren't even any relevant contact details
> available to draw the attention of admins to the bug that needs  
> reopening.
>
> So my suggestion is to allow the community in general to review the  
> "no
> feedback" designation.
>
> -- Tim Starling
>
> -- 
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